I had a wonderful experience when I recently went to the United Airlines London office. The personnel were amiable and effective, professionally answering my questions and giving me all the information I needed for my next trip. Clear signage and easy access were features of the tidy and orderly office space. Everything went really well, from helping me check in to responding to my inquiries about travel. The customer service was excellent throughout, which made my stay easy and enjoyable. If you have any questions about airlines, I would highly suggest coming into the office.