Southwest Airlines BOS terminal at Boston Logan International Airport (BOS) is an essential hub for domestic travel. Nevertheless, there is frequently traffic at the terminal, particularly during rush hour, which causes delays and a disorganized boarding process. Open seating is a novel feature, but it can also lead to confusion and crowding at the gates. There aren’t many dining options, which can frustrate tourists looking for variety. The terminal has a solid operational record despite these difficulties, however resolving these problems might greatly improve the overall traveler experience.