Improving Client Retention in Legal Practices: Strategies for Long-Term Loyalty – Global Brands Magazine

For lawyers in different legal niches, acquiring a new client is a costly endeavor, even more so than retaining an existing one. The precise amount to spend on client acquisition and retention cannot be determined with a single formula. In essence, legal firms have a 60–70% chance of selling to existing clients.

Improving Client Retention in Legal Practices: Strategies for Long-Term Loyalty – Global Brands Magazine