The Airlines Are Just Banks Now in its analysis of the airline industry’s transformation, “Airlines Are Just Banks Now” compares airlines to financial organizations that put profits before of customer service. Airlines have evolved into intricate financial organizations with a strong emphasis on fees, loyalty plans, and supplementary revenue, frequently putting revenue creation ahead of the traveler experience. Travelers now feel more like account holders than valued clients as a result of this shift, with financial tactics taking precedence over the trip. The article examines the ramifications of this trend for air travel in the future and asks how airlines can strike a balance between revenue and providing true customer service.